Policies

The Grand Hall maximum capacity is 275 people.

The room charge is $1,300.00 for Saturday evenings and $650.00 for Friday evenings. If you prefer another evening, check with the management for room rental fee.

A $600.00 non-refundable deposit is required to confirm your reservation. Six months prior to your scheduled date the room must be paid in full and it is non-refundable.

Food and beverage prices are subject to change due to market conditions. Menu prices will be guaranteed thirty days prior to your event.

All food and beverage sales are subject to state sales tax and 19% service charge.

We do accept major credit cards, however, there is a 3% service charge.

On all event nights, the beverage service and music concludes no later than midnight.

Please add $1.00 surcharge per entrée when two plated entrees are selected. You must confirm specific amounts of each entrée and denote each person's choice to our service staff.

Approximately two months before your catered event, call Porto Bello to schedule an appointment with the Catering Manager to work out all the details of your event.

The only food item that you are allowed to bring into the Grand Hall is a traditional wedding cake. Otherwise all food and beverage must be purchased through Porto Bello.

The Grand Hall is available to you for evening events from 10:00 a.m. until 1:00 a.m. You must have the Grand Hall vacated by 1:00 a.m. or there will be a $300.00 charge for every hour after. This includes the time that it takes to clean up and having the music entertainment vacated also.

"Guaranteed Final Count" - The Piano Factory must be notified 8 days prior to your event of the number of guests that will be attending. The "guaranteed final count" will be the number at which you are billed. We can, if necessary, add to the count a few days prior to your event, but you cannot deduct from that number.

You are not allowed to take any left over food out of the Grand Hall for safety regulations.

Parties requesting a chef present in the Grand Hall will be charged an additional service of $75.00.

Decorating the Grand Hall - the following items listed are not allowed in the Grand Hall for decorating: No confetti, rice, birdseed, or glitter is allowed .

If you are decorating with candles, all candles must be enclosed in hurricane lamps or glass globes. There can be No Open Flames . Please inform the Catering Manager of what your plans are if you are using candles.

The Piano Factory reserves the right to inspect and control all private functions. Liability for and damage to the premises will be the responsibility of and charged for the sponsoring organization. The party in charge of the function is responsible for the conduct of all who attend.

The Piano Factory will not assume responsibility for the damage or loss of any merchandise or articles left in the banquet room prior to or following the scheduled event.

Normal wear and tear on our carpet and facility is acceptable, but candle wax, crushed in stains, marks on walls, will be subject to a carpet cleaning charge and/or wall painting charge. Items may not be affixed to walls or ceilingswithout prior approval.

When people come to look at the Grand Hall, they may see white tuling on the pillars. We cannot guarantee that it will be up for your wedding. If you choose to take down the tuling and lights, there will be a $750.00 charge to do so.

  • If you choose to have your wedding ceremony also in the Grand Hall, there will be a charge of $250 to $500 depending on the size of the wedding and needs.
 
Bar Policies
As the host, you are accountable for the behavior of your guests. Please assist our staff in enforcing responsible drinking behavior. All beverages must be provided by Porto Bello.
  • No alcohol service will be provided to minors under the age of 21, as stated by the law in the State of Michigan. Any person of questionable age must provide a valid I.D. to obtain alcoholic beverages.
  • In the event minors are drinking, the host will be notified and must deal with the situation. If the incident reoccursm it could result in the will be closed for the evening.
  • Porto Bello reserves the right to refuse alcohol service to anyone whose sobriety is questionable. Also, anyone who tries to obtain beverages for a minor, or a person who has been refused bar service, will also lose their right to be served.
  • No beverages will be allowed to be removed from the premises.
  • Not that problens arise often, but if one does, our staff will proceed as follows:
    • Ask the individual(s) to slow down or stop drinking and inform the host of the incident.
    • Ask for cooperation from others within the event.
    • Ask problen individuals to leave the premises with a designated driver.
    • Cease serving to entire group.
    • Close the bar and halt the party.
    • Call the police
  • We want your reception/event to be a celebration and success. We strongly encourge you to have some designated drivers or provide cab rides for your guests if needed.